Contact Us

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40-09 21st Street
Queens, NY, 11101

Terms & Conditions


Your Hyfen items come with an automatic 6-month warranty from the date of receiving the orders. This limited warranty only applies to the items purchased in the USA or directly from For limited warranty coverage outside the USA, please contact the local resellers or distributors.

This warranty does not cover the damages caused by accident, misuse, abuse, excessive moisture, other acts of nature, unauthorized product modification and repairs, or destroyed packages by Customs Officials.

Hyfen will repair or replace any defective parts, and be responsible for shipping the products back to you at our expense. You will be responsible for shipping charges directly to Hyfen or to an authorized reseller.


Prices may be subject to change without notice. If an item increases in price after you have made a purchase, you will not be required to pay the additional cost. If an item decreases in price within 3 days after you have made a purchase, Hyfen is happy to offer you store credit for the price difference if you contact us to make the request within 7 days of the original purchase.


Hyfen creates original images, photos and information available, for non-commercial reproduction with credit to Hyfen. All product images in the store are created by Hyfen and can be used without permission (For anything but for the use of selling a product). For all other images please check with us before using to make sure that we hold all the necessary rights. Contact us at: